Give each guest complete access to all the information they need. Anytime, anywhere.
Guestpack is the ultimate tool for holiday accommodation owners and managers, bringing professionalism and ease to every stay. No more relying on printed folders — your guests can access all the information they need, from home, on the road, or right on their device. Make their experience seamless, informed, and memorable, while adding a polished touch to your business.
A smart solution that meets the demands of a modern industry
Guestpack is a streamlined digital platform designed for today’s fast-paced hospitality landscape - helping hosts deliver seamless guest experiences, reduce friction, and maximise every booking.
Turn every booking into a 5-star review and repeat custom
Offer your guests a frictionless experience from arrival to checkout. When everything runs smoothly, reviews improve, complaints drop, and repeat bookings become the norm, not the exception.
Exceed your guests' expectations
By answering questions before they're asked, and addressing issues before they arise, you can create smoother stays and happier guests without any extra effort.
Easier, quicker and cheaper to maintain
Stop wasting money on printed materials and time on repetitive updates. A smarter, digital solution means faster changes, lower costs, and less work for you.
Reduced time spent answering queries & sorting issues
Reduce guest queries and resolve issues quickly with a central, easy-to-update system. Save time while keeping your guests happy.
From standard to standout
Set your accommodation apart in a busy market by creating an environment where all touch points feel premium.
Time to retire that beaten-up old folder - there's a better way of doing it. And your guests will love it!
Adding your important documents in a folder isn't just old fashioned, it's tricky to maintain, to keep clean and to update. There's now a better, modern way that's a piece of cake to maintain, won't get dog-eared or covered in sticky fingerprints.
Your information is password protected and secure
All your property information is fully secure. Guests can only access it with a password, keeping your details private and protected at all times.
Reduce your environmental impact while growing your business
No more reprinting when a page in your folder is torn, gets dirty or goes missing. Fewer trips to your property to update your information pack whenever you make a change, so not only will you reduce your use of paper and cut down on waste making your guesthouse or hotel more environmentally friendly, you'll also reduce your carbon footprint.
"Such a great idea! It's really taken our holiday accommodation into the 21st century. Guests love it and it's so easy to manage."
Jemma & Murdoch Allen, Orchard Holiday Cottages
Give each guest access with a strategically placed QR code, a link on an email or from a text message or Whatsapp.
Traditional guest packs are only useful once your guests arrive — and they can’t take them on the go. With Guestpack.co.uk, your guests can access check-out times, emergency instructions, and local attractions anytime, anywhere, straight from their phone or tablet.
Guests can access FAQs and feedback instantly so any issues can be resolved quickly & they can focus on enjoying their stay
Via your guestpack, your guests can let you know of any issues, or ask any questions so you can tackle them straight away, before they take to Tripadvisor to let the world know what's gone wrong.
Update your information remotely
Update your Guestpack anytime, anywhere. Make changes from home or on the go, and your guests always receive the most up-to-date information instantly.
Packages
Guestpack Lite
Rated 4 out of 5
Up to ten PDF/Word documents that your guests can access and download online from any device. With a stylish Guestpack welcome page to hold them all together.
- Friendly web link that you can give your guests to access your page online.
- QR code to display in your accommodation that guests can scan using their phone/tablet & go directly to your Guestpack site.
- Password protected so only your guests can access sensitive information, such as WIFI password and access codes.
£59
Setup fee, then £8.99 monthly*
Guestpack Prime
Rated 5 out of 5
Multi-page Guestpack mini-site, branded in your colours & logo with all the info your guests will need for their stay, accessible online, from any device. Comes with a admin area where owners can log in and update information as and when they need.
- QR code & a friendly web link to take guests directly to your Guestpack - just like Lite.
- Password protected.
- Multiple pages containing all the information your guests could possibly need from parking to checking out.
- Interactive highlighting points of interest.
- FAQs to reduce guests' dependency.
- Contact page so your guests can easily reach out if they need to.
£99
Setup fee, then £12.99 monthly*
Guestpack Pro
Rated 5 out of 5
All the features of Prime built around a bespoke website with custom layout & tailored content, designed with SEO in mind so that you can market your business online to potential guests, and then offer them a premium experience upon their arrival.
- Friendly web link, QR code & password protected area - just like Lite & Prime.
- Bespoke SEO optimised website accessible to the general public to help you market your business online.
- Links to your booking system so potential guests can book online.
- Custom pages and content.
- Infinitely customiseable.
- Analytics to provide you with how often your site is being used and by whom.
£999
From just £999*
Guestpack is perfect for...
Get in touch
If you have any questions about Guestpack, or if you'd like to find out more about what we can do for your business, the easiest way is to complete the form below, and we will get back to you as soon as we can.